For any support question, payment issue or legal enquiry, use the channels below. There is a person on the other end, not a ticket queue that never replies.
How to reach us
- Support, payments and billing: support@examprepiq.com
- Press: press@examprepiq.com
Registered business details
| Detail | Value |
|---|---|
| Legal / registered business name | EXAMPREPIQ EDTECH LLP |
| LLPIN | ADA-9486 |
| Registered address | (1701) S/O R N Pandey, 4 B, Yashoda Nagar, Kanpur Nagar, Uttar Pradesh – 208011, India |
| Contact number | +91-7291881192 |
| Support email | support@examprepiq.com |
| Operating hours | Monday to Friday, 9:00 AM to 6:00 PM IST |
| Website | examprepiq.com |
When you will hear back
| Type of message | Typical response time |
|---|---|
| Payments, billing and refunds | Within 1 working day |
| Account and access problems | Within 1 working day |
| Practice content and scores | Within 2 working days |
| Partnerships and press | Within 3 working days |
Before you write
If you are asking about a payment, include the order ID shown against the purchase in Plans & billing → Orders inside the app — it lets us find the transaction immediately. If you are asking about a question or a score, tell us the exam and the section you were practising.
Many common questions are answered on our FAQ. Our Refund & Cancellation Policy, Privacy Policy and Terms & Conditions set out how purchases, personal data and use of the site are handled.
Last updated: 4 August 2026.